Tag Archives: product

Who are the best API Product Managers?

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Spinning platesWhen I look around the little village of API specialists within the tech world, there are an increasing number, in the last year, with the title “API Product Manager”. Keep in mind that just a few years ago, this job title didn’t exist. There are so many other roles involved in what it takes to lead the build-out of high quality APIs. In my experience, the de facto product owner (title or not) for APIs needs to represent an amalgamation of roles to be the most effective.
The roles listed here are my perspective on what it takes. However, I’d consider this a survey of sorts, and I’d encourage you to leave comments about your perspective.
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What is API User Experience?

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According to ISO 9241-210, User Experience, or UX, is “a person’s perceptions and responses that result from the use or anticipated use of a product, system or service”. Additionally, Wikipedia has a broader definition, covering many aspects of the way users interact with a system:

[UX] involves a person’s emotions about using a particular product, system or service. User experience highlights the experiential, affective, meaningful and valuable aspects of human-computer interaction and product ownership. Additionally, it includes a person’s perceptions of the practical aspects such as utility, ease of use and efficiency of the system. — bolds added by me

So, if APIs are, by definition, Application Programming Interfaces, API User Experience can be defined as follows:

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